Customer Support Channels
A 1–hour Response Guarantee
Our client service staff is educated to instantly deal with all website hosting customers’ problems and advice inquiries. Via our ticketing system, it’s possible to supply your inquiry and a support staff fellow member will likely get back to you within max 60 minutes. In reality, practice has confirmed that the general response time frame is Twenty minutes.
A Top–quality Support Service
Our customer assistance service is offered by a group of proficient consultants that are ready to reply to your query in a timely manner. You can easily speak to the tech support crew by starting a tech support ticket from your Control Panel or by posting us an email. On business days, you may as well contact us on the phone or use the online chatting option.
An Intuitive Help Section
If you want assistance while working within the Control Panel, you could always just click the Help control key and see your question in the set of articles or blog posts that will appear. We have also turned a number of the articles into videos. The collection of instructional videos will come up if you choose the Videos option available on the top right.