Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center section built into your Control Panel. It offers a huge database with commonly asked questions and detailed how–to articles prepared by our skillful tech support staff.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a collection of how–to video tutorials that visually demonstrate how to troubleshoot a common problem connected to your website hosting account. You’ll find the educational videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 tech support service with a 60–minute support ticket response guarantee. A team of experienced techs will be at your disposal to attend to all the enquiries that you may have. During non–busy periods, a reply will be offered in even less than twenty minutes.