A 99.9% Server Uptime
The primary benefit of constructing your own website hosting platform is that you do not have to worry about compatibility – you design a given set of software tools in such a way so as to be compatible with a specific set of hardware components. The final result is something a whole lot more solid and dependable, since there are fewer potential risks of failure. We have set up our cloud hosting system using tried and tested hardware components in addition to a significantly modified version of SELinux in an attempt to create a completely secure and safe home for all your sites.
That is why, with each of our website hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s very important to also set up your own network architecture. For this reason, we set up a custom internal network in each one of our datacenters. Relying on top–class Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transmission speeds and is fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, no matter which web hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to curtail all possible risks with our cloud hosting packages and even though our company offers excellent tech support, there are occasions when the customer simply isn’t satisfied with what we are offering. Or he has to migrate to a more robust hosting service, such as a virtual private server or even a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not pleased, you will get your money back.
24/7 Technical Support
If you’ve ever had to wait for hours to receive an answer, you probably know how exasperating this can be, particularly if your website is on the line. For this reason, our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here for you and they’ll reply to you within an hour. And the best thing is that their average response time is under 20 minutes!